Frequently Asked Questions

Website Technical Support

What are cookies? Do I need to be enabled for cookies?
A cookie is an encrypted text file that we place on your computer and use to identify you to the www.mydinersclub.com website. You must ensure that your browser is enabled to accept cookies, including session cookies, to use www.mydinersclub.com.
What is JavaScript? Do I need to have JavaScript enabled?
JavaScript is a small program module that allows certain functionality on web applications. If you experience problems, you will need to ensure that your browser is enabled for JavaScript.
When can I access www.mydinersclub.com?
The www.mydinersclub.com website is available 24 hours a day, 7 days a week. Occasional and infrequent short interruptions may occur for technical upgrades.
How can I confirm I have a secure link with Diners Club?
You will know you have a secure link with Diners Club when you connect to www.mydinersclub.com when you see "https:" in your browser's address bar. Additionally, you will see a closed padlock symbol on the status bar of your browser.
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